BDC SERVICE CALL CENTER REPRESENTATIVE


HOUSTON, TX
Houston, Texas


Last Day to Apply: June 30, 2019

The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces for 8 years!

 

Business Development Center Consultants have been arranged as a convenience for prospective customers who are are in need of servicing their vehicles for repairs and maintenance. 

As a BDC representative of the Service Department your primary focus will be to provide our customers with pricing of those services needed, checking the manufacturer for open safety recalls, prospecting through outbound calls, following up on special order parts, scheduling a reservation date and alternate transportation if needed. It is imperative to treat our clients with kindness and respect by ensuring that each customer engagement is not only friendly but educational on what servicing needs their Honda requires.  Gillman Honda's goal is to provide our clients with "Excellent" service through each and every interaction to ensure lifetime relationships for long term customer retention and high Customer Satisfaction Scores.   

Training will be provided to prepare the new associate in all aspects of the position prior to dealings with the customer base to ensure confidence and a great opportunity for success!  At Gillman Honda we all are expected to "Multi-Task" to ensure future career opportunities are available to every employee.

REQUIREMENTS:

Retail, Sales & Customer Service related experience background (Automotive preferred)

Computer skilled individual who works well in a very fast pace, team environment

Schedule Work Days Monday,Wednesday,Thursday,Friday 10-7 pm and Saturday 8-5 pm

High School Graduate preferred

Bilingual strongly preferred

Must be eligible to work in the US

Must be able to pass pre-employment screening to include drug screen, MVR and criminal background check

 

BENEFITS INCLUDE (BUT ARE NOT LIMITED TO):

Competitive Pay for Hourly Waged Employee Based on Experience

Full health benefits offered (medical, dental, vision, life)

401k Retirement Savings Plan with a company match

Employee discounts

Paid vacation, Paid Holidays & Sick Pay Provided

Drug Free Work Environment

Great Staff To Work With

 

Equal Employment Opportunity Employer

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