BDC Associates

HIGH INTERNET TRAFFIC!

GUARANTEED LEADS!

HIGH-INCOME POTENTIAL!

Roles and Responsibilities:  

o Manage website chat for sales departments.   

o Set up sales appointments. 

o Send vehicle of interest links so customers can review photos and prices.    

o Answer customer questions and gather contact information.   

o Use Gifs, emojis, and test drive videos to create excitement about inventory. 

o Review all dealership incomplete activities.  

o Send Emails and Texts to each customer who has not been followed up with.   

o Create a sense of urgency on the vehicle of interest.   

• Answer questions that were missed by sales staff or BDC.   
• Send video or pictures of the vehicle of interest.   
• Offer incentives and discounts if needed.   
• Send links to other similar units available in stock.   
• Set appointment.   

o Send confirmation text and email to all scheduled appointments.    

Qualifications:

• Exceptional Oral and Written Communication Skills via phone, one-on-one, and online are a must.  
• Proficient in basic math and writing skills.  
• Proven customer service track record or obvious desire to provide next-level customer service.  
• Comfortable in a high-paced, competitive environment (all while ENJOYING your job!!!).  
• Pass drug testing, background investigation/interview, and pre-employment assessment.  

Benefits:

• Competitive Pay Plan  
• Medical / Dental / Vision / 401K    
• Internal Promotion Opportunities and Ongoing Training  

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 85 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru