Service Cashier for Express Department

The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces 8 years!

We currently have an opportunity available for a Service Cashier. Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard.

Service Cashier

The Service Cashier processes monetary and credit card transactions as well as completes/closes repair orders for the dealership’s clients.

Job Responsibilities

• Customer courtesy comes first, must have congenial personality to apply for this job
• Customer Satisfaction Cashier score must meet National cashier rating
• Must be able to apply basic mathematical skills
• Adhere and apply coupon discounts per company policy
• Prints repair orders, bills, itemized lists, and tickets showing amount due
• Records amounts received and prepare cash reports of transactions
• Balances cash drawer at the beginning and end of each shift or end at end of shift
• Processes repair orders Operates credit card and "Telecheck" machines
• Maintains records of daily transaction documentation
• Calculates discounts, coupons and charges and apply to proper accounts on repair order
• Prepares daily bank deposits
• Knows and understand how to confirm prepaid maintenance claims
• Answer in-coming customer phone calls to assist customers in locating Service Advisors
• Perform customer active deliveries once customer vehicles are ready for pick up
• Attends department meetings

Education/Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Benefits:

• Medical/Dental/Vision/Life
• 401(k) with company match
• Drug Free work environment
• E.O.E
• 5 paid holidays per year if it falls on scheduled work day
• 32 hours of personal time off after 1 year
• Customer Satisfaction CSE Bonus available
• Great Team to work alongside
• Great work atomsphere

Company Overview

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. 

The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. 

Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America.  And today, the third Gillman generation is active in the business.

Success has not altered the organization's founding principle.  Every employee in every Gillman dealership knows customer satisfaction is paramount.  And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.