Warranty Clerk

The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces the past six years in a row!

Job Requirements

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Processes warranty claims in accordance with Manufacturer Guidelines

• Verifies criteria required by factory or distributor

• Posts credits received for payment of warranty claims

• Prepares CSI documents

• Maintains warranty parts for scrapping or refund in accordance with Manufacturer Guidelines

• Follows up with the factory and distributors regarding unpaid claims

• Performs duties as cashier backup

• Files warranty documentation and maintains records as necessary

• Maintains CSI at or above company standards

Qualifications:

• Minimum of 2 years dealership warranty experience required

• Ability to read, comprehend and write instructions and information

• Professional personal appearance

• Thorough knowledge of automotive parts and systems

• Basic computer skills and other office machines (copier, adding machine, telephone)

• Must be able to demonstrate ability to pass pre-employment testing to include extensive criminal background check, MVR, and drug screening

Benefits:

• Medical/Dental/Vision/Life

• 401K with company match

• Employee discounts

• Drug Free work environment

   

  E.O.E