Careers
Job Overview
We currently have an opportunity available for an Express Service Technician.
If you are looking for a professional, fun, competitive & fast-paced environment with above-average earning potential & benefits then keep reading! Qualified candidates possess the ability to perform their work efficiently, accurately, and in accordance with dealership and factory standards.
Essential Duties include the following. Other duties and responsibilities may be assigned:
• Performs oil changes on guest vehicles.
• Performs a thorough check of guest vehicles, refers to needed repairs, and preventive maintenance to ASM.
• Inspects oil, cabin, air filters, and vehicle fluid levels and replaces or replenishes as necessary.
• Checks tire pressures and add air, as needed.
• Documents all work performed on the repair order and inspection sheet.
• Operates and maintains in good condition all lubrication equipment.
• Assists the service department, as needed.
• Operated all tools and equipment in a safe manner.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
• A high school diploma or equivalent: some college or vocational school preferred.
• A minimum of one (1) year automotive repair experience, desired; or a combination of education and experience.
• Knowledge of automotive repair and maintenance required; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
• Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; pay attention to detail; read and comprehend instructions and information in the English language.
• Must have a valid driver’s license and have and maintain an acceptable, safe driving record, as well as pass drug and criminal background screen.
Benefits
• Medical/Dental/Life/Vision
• 401(k) with company match
• Employee discounts
• Drug-Free work environment
EOE
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. 80 years later, the location and scope of the business have changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We currently have an opportunity available for an Express Service Technician.
If you are looking for a professional, fun, competitive & fast-paced environment with above-average earning potential & benefits then keep reading! Qualified candidates possess the ability to perform their work efficiently, accurately, and in accordance with dealership and factory standards.
Essential Duties include the following. Other duties and responsibilities may be assigned:
• Performs oil changes on guest vehicles.
• Performs a thorough check of guest vehicles, refers to needed repairs, and preventive maintenance to ASM.
• Inspects oil, cabin, air filters, and vehicle fluid levels and replaces or replenishes as necessary.
• Checks tire pressures and add air, as needed.
• Documents all work performed on the repair order and inspection sheet.
• Operates and maintains in good condition all lubrication equipment.
• Assists the service department, as needed.
• Operated all tools and equipment in a safe manner.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
• A high school diploma or equivalent: some college or vocational school preferred.
• A minimum of one (1) year automotive repair experience, desired; or a combination of education and experience.
• Knowledge of automotive repair and maintenance required; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
• Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; pay attention to detail; read and comprehend instructions and information in the English language.
• Must have a valid driver’s license and have and maintain an acceptable, safe driving record, as well as pass drug and criminal background screen.
Benefits
• Medical/Dental/Life/Vision
• 401(k) with company match
• Employee discounts
• Drug-Free work environment
EOE
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. 80 years later, the location and scope of the business have changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Express Service Advisor – Automotive
Job Description
#1 Priority - Great Customer Service
#2 Priority - Generate Sales
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
• Attitude is everything—greet service department customers promptly and courteously
• Listen to each customer and clearly articulate maintenance service needs to techs
• Upsell recommended/additional services using low-pressure, high-integrity methods
• Provide accurate estimates of repair/maintenance costs
• Adherence to dealership policy on customer vehicle care and operation
• Follow up on each repair and keep customers informed of progress
• Sell and manage extended pre-paid maintenance services
• Notify customers when vehicles are ready for pick up
• Review and explain repairs and associated costs with customers
• Walk clients to their vehicles to ensure the customers are "Satisfied" prior to leaving
• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based off commissionable sales for all pre-paid & recommended maintenance services sold
$300.00 Bonus per month for Monthly High Customer Satisfaction Scores based on individual performance
$100.00 Bonus per month for Customer Retention Efforts based on individual performance
*Earning potential ranges from $1800.00 - $3500.00+
Benefits
• Medical/Dental/Vision/Life
• 401(k) with company match
• Employee discounts
• Drug-Free work environment
• E.O.E
• Paid vacation
• Holiday Pay
*See dealer for details
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. 80 years later, the location and scope of the business have changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Job Description
#1 Priority - Great Customer Service
#2 Priority - Generate Sales
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
• Attitude is everything—greet service department customers promptly and courteously
• Listen to each customer and clearly articulate maintenance service needs to techs
• Upsell recommended/additional services using low-pressure, high-integrity methods
• Provide accurate estimates of repair/maintenance costs
• Adherence to dealership policy on customer vehicle care and operation
• Follow up on each repair and keep customers informed of progress
• Sell and manage extended pre-paid maintenance services
• Notify customers when vehicles are ready for pick up
• Review and explain repairs and associated costs with customers
• Walk clients to their vehicles to ensure the customers are "Satisfied" prior to leaving
• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based off commissionable sales for all pre-paid & recommended maintenance services sold
$300.00 Bonus per month for Monthly High Customer Satisfaction Scores based on individual performance
$100.00 Bonus per month for Customer Retention Efforts based on individual performance
*Earning potential ranges from $1800.00 - $3500.00+
Benefits
• Medical/Dental/Vision/Life
• 401(k) with company match
• Employee discounts
• Drug-Free work environment
• E.O.E
• Paid vacation
• Holiday Pay
*See dealer for details
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. 80 years later, the location and scope of the business have changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The Gillman Companies is an established group of family-owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle’s Top 100 Workplaces for 9 years!
We currently have an opportunity available for a Porter. The key responsibilities for this position include:
Relocating/repositioning vehicles on the lot
Maintenance of lot/bays/drives
Assisting sales/service staff in locating/retrieving/moving vehicles
40-hour workweek*
Other duties that may be assigned
Gillman offers an extensive benefits program and opportunities for advancement. Benefits include medical, dental, vision, life, employee discounts, and 401(k) with a company match. All applicants must be authorized to work in the U.S., have a valid Texas driver’s license and pass pre-employment screening such as drug test, MVR, and an extensive criminal background check.
We are a proud Equal Employment Opportunity employer
*See dealer for details
We currently have an opportunity available for a Porter. The key responsibilities for this position include:
Relocating/repositioning vehicles on the lot
Maintenance of lot/bays/drives
Assisting sales/service staff in locating/retrieving/moving vehicles
40-hour workweek*
Other duties that may be assigned
Gillman offers an extensive benefits program and opportunities for advancement. Benefits include medical, dental, vision, life, employee discounts, and 401(k) with a company match. All applicants must be authorized to work in the U.S., have a valid Texas driver’s license and pass pre-employment screening such as drug test, MVR, and an extensive criminal background check.
We are a proud Equal Employment Opportunity employer
*See dealer for details