Careers
Business Unit
HOUSTON, TX> Honda Houston - Service
Location
Houston, Texas
Job Overview
We currently have an opportunity available for an Express Service Technician.
If you are looking for a professional, fun, competitive & fast paced environment with above average earning potential & benefits then keep reading! Qualified candidates possess the ability to perform their work efficiently, accurately and in accordance with dealership and factory standards.
Essential Duties include the following. Other duties and responsibilities may be assigned.
Performs oil changes on guest vehicles.
Performs a thorough check of guests vehicles, refers needed repairs and preventive maintenance to ASM.
Inspects oil, cabin, air filters and vehicle fluid levels and replaces or replenishes as necessary.
Checks tire pressures and adds air, as needed.
Documents all work performed on repair order and inspection sheet.
Operates and maintains in good condition all lubrication equipment.
Assists the service department, as needed.
Operated all tools and equipment in a safe manner.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:
A high school diploma or equivalent: some college or vocational school preferred.
A minimum of one (1) year automotive repair experience, desired; or a combination of education and experience.
Knowledge of automotive repair and maintenance required; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; pay attention to detail; read and comprehend instructions and information in the English language.
Must have a valid driver’s license and have and maintain an acceptable, safe driving record, as well as pass drug and criminal background screen.
Benefits
Medical/Dental/Life/Vision
401(k) with company match
Employee discounts
Drug Free work environment
E.O.E
We currently have an opportunity available for an Express Service Technician.
If you are looking for a professional, fun, competitive & fast paced environment with above average earning potential & benefits then keep reading! Qualified candidates possess the ability to perform their work efficiently, accurately and in accordance with dealership and factory standards.
Essential Duties include the following. Other duties and responsibilities may be assigned.
Performs oil changes on guest vehicles.
Performs a thorough check of guests vehicles, refers needed repairs and preventive maintenance to ASM.
Inspects oil, cabin, air filters and vehicle fluid levels and replaces or replenishes as necessary.
Checks tire pressures and adds air, as needed.
Documents all work performed on repair order and inspection sheet.
Operates and maintains in good condition all lubrication equipment.
Assists the service department, as needed.
Operated all tools and equipment in a safe manner.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:
A high school diploma or equivalent: some college or vocational school preferred.
A minimum of one (1) year automotive repair experience, desired; or a combination of education and experience.
Knowledge of automotive repair and maintenance required; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; pay attention to detail; read and comprehend instructions and information in the English language.
Must have a valid driver’s license and have and maintain an acceptable, safe driving record, as well as pass drug and criminal background screen.
Benefits
Medical/Dental/Life/Vision
401(k) with company match
Employee discounts
Drug Free work environment
E.O.E
Service Advisor – Automotive
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
Attitude is everything—greet service department customers promptly and courteously
2+yrs experience as advisor strongly preferred
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Medical/Dental/Vision/Life
401(k) with company match
Employee discounts
Drug Free work environment
E.O.E
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
Attitude is everything—greet service department customers promptly and courteously
2+yrs experience as advisor strongly preferred
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Medical/Dental/Vision/Life
401(k) with company match
Employee discounts
Drug Free work environment
E.O.E
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Honda Houston - Sales
Location
Houston, Texas
The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman is one of the largest dealerships in Texas, and has also been a proud recipient of the Houston Chronicle’s Top 100 Workplaces for 7 years in a row!
Sales Representatives
The automotive business can be a very rewarding career that will provide a secure financial future to those who are willing to work hard for what they desire. Gillman Honda South needs career minded people TODAY! We are looking for individuals to fulfill the following positions: Sales Representatives with Gillman Honda in 59 South and Beltway 8, Houston, Texas. Key Accountability Areas: Input all clients in client management system Follow proven sales process Ensure a superior client experience Follow up with all sold and unsold clients Participate in continuous employee training Compensation Plan: Commission based Customer Satisfaction bonuses Unit Volume bonuses Paid training* Finance commissions
Requirements:
Valid Texas driver’s license
Must be eligible to work in the US
Must be able to demonstrate the ability to pass pre-employment testing to include extensive criminal background check, MVR, and drug test
Motivated to go above and beyond the minimum standard
Automotive and/or military experience a plus
BENEFITS:
Health Insurance (Medical/Dental/Vision/Life)
401K with company match Flexible work schedule Soft skills/work process training Manufacturer's certification process Established career paths to achieve long term success
Gillman Companies believes heavily in promoting from within and offers a manager trainee program to employees who demonstrate a can do attitude with proven results. EOE
*See dealer for details
Sales Representatives
The automotive business can be a very rewarding career that will provide a secure financial future to those who are willing to work hard for what they desire. Gillman Honda South needs career minded people TODAY! We are looking for individuals to fulfill the following positions: Sales Representatives with Gillman Honda in 59 South and Beltway 8, Houston, Texas. Key Accountability Areas: Input all clients in client management system Follow proven sales process Ensure a superior client experience Follow up with all sold and unsold clients Participate in continuous employee training Compensation Plan: Commission based Customer Satisfaction bonuses Unit Volume bonuses Paid training* Finance commissions
Requirements:
Valid Texas driver’s license
Must be eligible to work in the US
Must be able to demonstrate the ability to pass pre-employment testing to include extensive criminal background check, MVR, and drug test
Motivated to go above and beyond the minimum standard
Automotive and/or military experience a plus
BENEFITS:
Health Insurance (Medical/Dental/Vision/Life)
401K with company match Flexible work schedule Soft skills/work process training Manufacturer's certification process Established career paths to achieve long term success
Gillman Companies believes heavily in promoting from within and offers a manager trainee program to employees who demonstrate a can do attitude with proven results. EOE
*See dealer for details
Business Unit
HOUSTON, TX> Honda Houston - Administration
Location
Houston, Texas
Receptionist – Automotive
As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities
Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings
Other duties may be assigned by office manager
Requirements, Education and/or Experience
High school diploma or GED
Must be eligible to work in the US
Be able to work Monday-Friday from 3:30 to 9:00 PM and Saturdays from 8:00 AM to 8:00 PM
1 to 3 months of related experience and/or training
Candidates with an equivalent combination of education and experience will also be considered
Must pass pre-employment screening to include MVR, drug test, and criminal background check
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits
Medical/Dental/Vision/Life
401(k) with a company match
Drug Free work environment
Gillman is a proud Equal Employment Opportunity employer
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.2
As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities
Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings
Other duties may be assigned by office manager
Requirements, Education and/or Experience
High school diploma or GED
Must be eligible to work in the US
Be able to work Monday-Friday from 3:30 to 9:00 PM and Saturdays from 8:00 AM to 8:00 PM
1 to 3 months of related experience and/or training
Candidates with an equivalent combination of education and experience will also be considered
Must pass pre-employment screening to include MVR, drug test, and criminal background check
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits
Medical/Dental/Vision/Life
401(k) with a company match
Drug Free work environment
Gillman is a proud Equal Employment Opportunity employer
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.2
Business Unit
HOUSTON, TX> Honda Houston - Sales
Location
Houston, Texas
Internet Sales Professional – Automotive
Job Description
Do you have what it takes to excel in a fast-paced, high-volume sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales professionals for new and used vehicles. In this position, you will help to develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website.
Responsibilities and Requirements
Monitor and respond to all Internet leads (referral services and website)
Develop client prospecting file upon lead receipt
Quote pricing, rates and inventory availability
Meet and greet prospects (by appointment)
Present and demonstrate inventory
Receive credit applications (manually and online)
Remain up-to-date on products, market trends and certifications
Understand and implement dealership sales process
Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
Take digital photos for posting on website
Must be familiar with Client Relationship Management (CRM) software
Must pass pre-employment screening to include MVR, drug screen, and criminal background test
Sales license required
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Medical/Dental/Vision/Life
401(k) with a company match
Paid vacation
Employee discounts
Gillman is proud to be an Equal Employment Opportunity employer
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Job Description
Do you have what it takes to excel in a fast-paced, high-volume sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales professionals for new and used vehicles. In this position, you will help to develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website.
Responsibilities and Requirements
Monitor and respond to all Internet leads (referral services and website)
Develop client prospecting file upon lead receipt
Quote pricing, rates and inventory availability
Meet and greet prospects (by appointment)
Present and demonstrate inventory
Receive credit applications (manually and online)
Remain up-to-date on products, market trends and certifications
Understand and implement dealership sales process
Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
Take digital photos for posting on website
Must be familiar with Client Relationship Management (CRM) software
Must pass pre-employment screening to include MVR, drug screen, and criminal background test
Sales license required
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Medical/Dental/Vision/Life
401(k) with a company match
Paid vacation
Employee discounts
Gillman is proud to be an Equal Employment Opportunity employer
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
At our Dealership we are always searching for committed and dedicated individuals.
We employ the best Technicians, Sales Consultants, Service Advisors and Porters, but that's not it! We have other positions such as IT Administrators, Marketing Coordinators, HR Managers, Staff Accountants, Call Center Representatives and many more.
As such, we invite you to submit your application for future opportunities within the organization. We will hold your application for consideration should an opportunity arise that matches your qualifications.
Requirements will vary per position and will be discussed when contacted for such position. Most positions will require a Valid Driver’s License (must be insurable) and combination of education and experience in a relevant field for such job.
Benefits:
Medical/Dental/Vision/Life
401(k) with company match
Employee discounts
Paid vacation
Gillman is proudly an Equal Employment Opportunity employer
Company Overview
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, the Gillman Companies have grown to become one of the largest retail automotive groups in America under her leadership. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We employ the best Technicians, Sales Consultants, Service Advisors and Porters, but that's not it! We have other positions such as IT Administrators, Marketing Coordinators, HR Managers, Staff Accountants, Call Center Representatives and many more.
As such, we invite you to submit your application for future opportunities within the organization. We will hold your application for consideration should an opportunity arise that matches your qualifications.
Requirements will vary per position and will be discussed when contacted for such position. Most positions will require a Valid Driver’s License (must be insurable) and combination of education and experience in a relevant field for such job.
Benefits:
Medical/Dental/Vision/Life
401(k) with company match
Employee discounts
Paid vacation
Gillman is proudly an Equal Employment Opportunity employer
Company Overview
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, the Gillman Companies have grown to become one of the largest retail automotive groups in America under her leadership. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Honda Houston - Sales
Location
Houston, Texas
The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle’s Top 100 Workplaces for the past 7 years!
Gillman Honda Houston is currently looking for a Used Car Internet Manager. The qualified candidate will share our passion for great customer service, have the ability to deliver a superior customer buying experience and forge long term, repeat business relationships with all our customers. Gillman offers an extensive benefits program and opportunities for advancement.
RESPONSIBILITIES:
Directs and coordinates activities concerned with sale of used automobiles
Supervises sales people to ensure job is done completely and customers are happy
Comes up with ideas to build the used car sales business
Minimizes wholesale loss
Purchases/directs the purchase of used inventory
Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
In charge Building & maintaining a high performance sales team
REQUIREMENTS:
Experience with an automobile public company preferred, but not required
Proven record with preowned internet automotive sales preferred
Ability to speak effectively before groups of customers and/or employees
Ability to calculate figures and amounts
UCS experience is a plus
Remain organized and focused in a fast paced environment
Possess solid supervisory skills and superior communication and customer service skills
Bilingual is a real plus
Must have a valid Texas driver’s license
Must be eligible to work in the U.S.
Must be able to pass a drug test, MVR, and background check
BENEFITS:
Medical/Vision/Dental/Life insurance
401K with a company match
Employee discounts
Gillman is an Equal Employment Opportunity employer
Gillman Honda Houston is currently looking for a Used Car Internet Manager. The qualified candidate will share our passion for great customer service, have the ability to deliver a superior customer buying experience and forge long term, repeat business relationships with all our customers. Gillman offers an extensive benefits program and opportunities for advancement.
RESPONSIBILITIES:
Directs and coordinates activities concerned with sale of used automobiles
Supervises sales people to ensure job is done completely and customers are happy
Comes up with ideas to build the used car sales business
Minimizes wholesale loss
Purchases/directs the purchase of used inventory
Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
In charge Building & maintaining a high performance sales team
REQUIREMENTS:
Experience with an automobile public company preferred, but not required
Proven record with preowned internet automotive sales preferred
Ability to speak effectively before groups of customers and/or employees
Ability to calculate figures and amounts
UCS experience is a plus
Remain organized and focused in a fast paced environment
Possess solid supervisory skills and superior communication and customer service skills
Bilingual is a real plus
Must have a valid Texas driver’s license
Must be eligible to work in the U.S.
Must be able to pass a drug test, MVR, and background check
BENEFITS:
Medical/Vision/Dental/Life insurance
401K with a company match
Employee discounts
Gillman is an Equal Employment Opportunity employer
Service Advisor – Automotive
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Medical/Dental/Vision/Life
401(k) with company match
Employee discounts
Gillman is an Equal Employment Opportunity employer
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 14 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Medical/Dental/Vision/Life
401(k) with company match
Employee discounts
Gillman is an Equal Employment Opportunity employer
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 14 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle’s Top 100 Workplaces for the past seven years!
We are currently looking for an experienced Used Car Manager. The qualified candidate will share our passion for great customer service, have the ability to deliver a superior customer buying experience and forge long term, repeat business relationships with all our customers. Gillman offers an extensive benefits program and opportunities for advancement.
RESPONSIBILITIES:
Directs and coordinates activities concerned with sale of used automobiles
Supervises sales people to ensure job is done completely and customers are happy
Comes up with ideas to build the used car sales business
Minimizes wholesale loss
Purchases/directs the purchase of used inventory
Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
In charge Building & maintaining a high performance sales team
REQUIREMENTS:
2+ Years’ experience with an automobile public company is a must
Proven record with preowned internet automotive sales required
Ability to speak effectively before groups of customers and/or employees
Ability to calculate figures and amounts
UCS experience is a plus
Remain organized and focused in a fast paced environment
Possess solid supervisory skills and superior communication and customer service skills
Bilingual is a real plus
Must have a valid Texas driver’s license
Must be eligible to work in the US
Must be able to pass a drug test, MVR, and criminal background check
BENEFITS:
Medical/Vision/Dental/Life insurance
401K with a company match
Employee discounts
Gillman is a proud Equal Employment Opportunity employer
We are currently looking for an experienced Used Car Manager. The qualified candidate will share our passion for great customer service, have the ability to deliver a superior customer buying experience and forge long term, repeat business relationships with all our customers. Gillman offers an extensive benefits program and opportunities for advancement.
RESPONSIBILITIES:
Directs and coordinates activities concerned with sale of used automobiles
Supervises sales people to ensure job is done completely and customers are happy
Comes up with ideas to build the used car sales business
Minimizes wholesale loss
Purchases/directs the purchase of used inventory
Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
In charge Building & maintaining a high performance sales team
REQUIREMENTS:
2+ Years’ experience with an automobile public company is a must
Proven record with preowned internet automotive sales required
Ability to speak effectively before groups of customers and/or employees
Ability to calculate figures and amounts
UCS experience is a plus
Remain organized and focused in a fast paced environment
Possess solid supervisory skills and superior communication and customer service skills
Bilingual is a real plus
Must have a valid Texas driver’s license
Must be eligible to work in the US
Must be able to pass a drug test, MVR, and criminal background check
BENEFITS:
Medical/Vision/Dental/Life insurance
401K with a company match
Employee discounts
Gillman is a proud Equal Employment Opportunity employer