Service Warranty Administrator


2 Locations

Automotive Warranty Administrator - Essential Duties

  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on computer.
  • Resubmits all rejected claims promptly or receive authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Tracks warranty parts by tagging with the repair order number, date of replacement, and date on which part may be disposed of.
  • Arranges for parts to be shipped to the factory or distributor or to be scrapped.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with the cashier and telephone duties as needed.
  • Assists with any clerical needs as directed by the fixed operations manager or the controller.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned.
  • Other tasks as assigned.

BENEFITS:

 Competitive compensation

Medical/Dental/Vision/Life

401K with company match

Vacation

Sick Days

Employee discounts

Drug-Free work environment

EOE

The Gillman Companies is an established group of family-owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman is one of the largest dealership groups in Texas and has also been a proud recipient of the Houston Chronicle's Top 100 Workplaces for 9 years!

 

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